Frequently Asked Questions
Find answers to common questions about Telehealth Mart and our online consultation services.
Telehealth Mart is an online platform that connects patients with experienced and qualified doctors across India through video consultations. It helps people in small towns and rural areas access healthcare without travelling.
You can register on the website, choose a doctor, select a convenient time slot, and confirm your appointment. The consultation will take place through a video call.
Only individuals who are 18 years of age or older can register and use the platform.
Telehealth Mart currently offers video-based consultations with general physicians and specialists across different medical fields.
Yes, all doctors available on Telehealth Mart are verified based on their professional qualifications and credentials before being listed.
Yes, doctors may provide a digital prescription after the consultation, which you can download and use at your nearby pharmacy.
No, consultations are conducted online through video calls. You can consult from your home using your mobile phone or computer.
Consultation charges may vary depending on the doctor and specialty. The fee will be displayed before booking the appointment.
Yes, you can upload your previous medical reports, test results, or prescriptions to help the doctor understand your condition better.
If the doctor is unavailable or fails to appear for the scheduled consultation, you will be eligible for a refund or rescheduling.
Yes, your personal and medical information is stored securely and used only for consultation and service-related purposes.
Yes, you can book follow-up consultations to discuss your progress or continue treatment.
No special equipment is required. A smartphone or computer with internet connection and camera is sufficient.
You may contact support for assistance. Refunds are only applicable if the doctor is unavailable for the scheduled consultation.
You can contact our support team at: support@telehealthmart.com